Privacy policy

Effective Date: 5/7/2026 

Company Name: Kevin Garcia Professional Technician

Kevin Garcia Professional Technician (“we,” “us,” or “our”) is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website and use our services, including scheduling appointments through Microsoft Bookings and participating in meetings via Microsoft Teams.

a. Personal Information

We may collect the following information when you interact with our website or services:

• Name
• Email address
• Phone number
• Company name
• Appointment details (date, time, service requested)

b. Technical Data

When you visit our website, we may automatically collect:

• IP address
• Browser type
• Device information
• Pages visited and usage data

c. Communications Data

• Messages, emails, or files exchanged during consultations
• Meeting metadata from Microsoft Teams (e.g., meeting duration, participant details)

We use your information for purposes including:

• Scheduling and managing appointments via Microsoft Bookings
• Conducting virtual meetings through Microsoft Teams
• Providing IT consulting and support services
• Communicating with you about services or inquiries
• Improving website functionality and user experience
• Maintaining security and preventing fraud

Microsoft Bookings

We use Microsoft Bookings to manage scheduling. When you book an appointment:

• Your booking information is processed and stored by Microsoft
• Microsoft’s privacy practices apply in addition to ours

Microsoft Teams

We use Microsoft Teams for virtual meetings:

• Meeting data may be processed by Microsoft
• Meetings may be recorded only with your consent (if applicable)

Microsoft Privacy Policy: https://privacy.microsoft.com

We do not sell your personal information. We may share your information:

• With service providers (e.g., Microsoft) to deliver services
• If required by law or legal process
• To protect our rights, users, or systems

We retain your information only as long as necessary for:

• Providing services
• Compliance with legal obligations
• Resolving disputes

We implement appropriate technical and organizational measures to protect your data, including:

• Secure communication channels
• Access controls
• Encryption where applicable

However, no system is completely secure, and we cannot guarantee absolute security.

Depending on your location (US, EU, etc.), you may have rights to:

• Access your personal data
• Request corrections
• Request deletion
• Object to processing

To exercise these rights, contact us via email at: Privacy@kev-gpt.com

Our website may use cookies to:

• Enhance user experience
• Analyze site traffic

You can control cookies through your browser settings.

Our services are not directed to individuals under 13, and we do not knowingly collect data from children.

If you are located in the European Economic Area (EEA), we process your personal data in accordance with the General Data Protection Regulation (GDPR).

a. Legal Basis for Processing

We collect and process your personal data under the following legal bases:

• Consent: When you voluntarily provide information (e.g., booking appointments or      contacting us)
• Contractual Necessity: To provide IT consulting services you request
• Legitimate Interests: To improve our services, maintain security, and communicate      with clients
• Legal Obligations: To comply with applicable laws and regulations

b. Your GDPR Rights

If you are an EEA resident, you have the following rights:

• Right to Access – Request copies of your personal data
• Right to Rectification – Request correction of inaccurate or incomplete data
• Right to Erasure – Request deletion of your data (“right to be forgotten”)
• Right to Restrict Processing – Request limitation of processing your data
• Right to Data Portability – Request transfer of your data to another entity
• Right to Object – Object to processing based on legitimate interests
• Right to Withdraw Consent – Withdraw consent at any time

To exercise these rights, contact us via email at: Privacy@kev-gpt.com

c. Data Transfers Outside the EEA

Your information may be transferred to and processed in countries outside the EEA, including the United States, where data protection laws may differ.

We ensure appropriate safeguards are in place, such as:

• Standard Contractual Clauses (SCCs)
• Reliance on reputable providers like Microsoft that comply with international data      protection requirements

d. Data Protection Measures

We take appropriate technical and organizational measures to safeguard your data, including:

• Encryption and secure communication tools
• Controlled access to personal data
• Use of trusted platforms such as Microsoft Bookings and Teams

e. Supervisory Authority

If you believe your data protection rights have been violated, you have the right to lodge a complaint with your local data protection authority within the EEA.

We are committed to complying with applicable United States and Texas privacy laws, including the Texas Data Privacy and Security Act (TDPSA) and, where applicable, the California Consumer Privacy Act (CCPA/CPRA).

a. Your U.S. Privacy Rights

Depending on your state of residence (including Texas and California), you may have the following rights regarding your personal information:

• Right to Know – Request details about the personal data we collect, use, and share
• Right to Access – Request a copy of your personal data
• Right to Correct – Request correction of inaccurate information
• Right to Delete – Request deletion of your personal data, subject to legal exceptions
• Right to Opt-Out – Opt out of the sale or sharing of personal data (Note: We do not sell personal data)
• Right to Non-Discrimination – You will not be discriminated against for exercising your rights

To exercise your rights, contact us via email at: Privacy@kev-gpt.com

b. Texas Data Privacy and Security Act (TDPSA)

If you are a Texas resident, you are entitled to rights under the TDPSA, including:

• Confirm whether we are processing your personal data
• Access and obtain a copy of your personal data
• Correct inaccuracies in your personal data
• Request deletion of personal data provided or obtained about you
• Opt-out of processing for: 
• Targeted advertising
• Sale of personal data (we do not sell data)
• Profiling in furtherance of decisions with legal or significant effects

You may submit requests using the contact information listed above. We will respond in accordance with applicable law.

c. California Privacy Rights (CCPA/CPRA)

If you are a California resident, you have additional rights:

• Right to Know the categories and specific pieces of personal information collected
• Right to Delete personal information
• Right to Correct inaccurate personal information
• Right to Limit Use of sensitive personal information (if applicable)
• Right to Opt-Out of sale or sharing of personal information

We do not sell personal data or use it for cross-context behavioral advertising.

d. Authorized Agents

You may designate an authorized agent to make requests on your behalf. We may require verification of your identity and the agent’s authority before fulfilling such requests.

e. Verification of Requests

To protect your privacy, we will take reasonable steps to verify your identity before processing requests. This may include confirming information you have previously provided to us.

f. Data Security Commitment

In compliance with U.S. and Texas regulations, we implement reasonable administrative, technical, and physical safeguards to protect your personal data from unauthorized access, disclosure, or misuse.

We may update this Privacy Policy from time to time. Updates will be posted on this page with a revised effective date.

If you have any questions or concerns about this Privacy Policy,

Contact: Kevin Garcia Professional Technician

Email: Privacy@kev-gpt.com

Phone: (979) 422-3535